Emergency Broadband Benefit (EBB) Program

A Federal Communications Commission (FCC) program that provides a temporary discount on monthly broadband bills for qualifying households.
If your household is eligible, you can receive:

Up to $50 a month discount on your broadband service and associated equipment rentals

A one-time discount of up to $100 for a laptop, tablet, or desktop computers

(with a co-payment of more than $10 but less than $50)

Do You Qualify? Yes, if:

Your household experienced a substantial loss of income due to job loss or furlough since 2/29/20 and your household income in 2020 was the same or less than $99,000 for single filers or $198,000 for joint filers


You participate in ONE of these government benefit programs:

  • Lifeline
  • Supplemental Nutrition Assistance Program(SNAP)
  • Medicaid • Federal Public Housing Assistance (FPHA)
  • Veterans Pension and Survivors Benefit
  • Supplemental Security Income (SSI)
  • Free and Reduced Price Schools Lunch and Breakfast (2019-20 or 2020-21)
  • Federal Pell Grant (current award year)


Your income is at or below 135% of the federal poverty guidelines

Three Ways to Apply

1. Apply Online

Fill out the online application at GetEmergencyBroadband.org

2. Apply By Mail

Download and print an application. Applications in English and Spanish.

3. Apply Through a Company

Find a participating broadband provider

Participating Durham Providers

Providers marked with an * offer connected devices (laptop, desktop, ortablet), in addition to internet service discounts.

  • Access Wireless (mobile)
  • AT&T (fixed/mobile)
  • Boost Mobile (mobile)
  • Charter-Spectrum (fixed/mobile)
  • Frontier (fixed)
  • *Gen Mobile (mobile)
  • Good2go Mobile (mobile)
  • *human-I-T (mobile)
  • Metro by T-Mobile (mobile)
  • *PCs for People (mobile)
  • *QLink Wireless (mobile)
  • *Selectel Wireless (mobile)
  • *T-Mobile (fixed/mobile)
  • *TracFone Wireless (mobile)
  • *TruConnect (mobile)
  • U.S. Cellular (mobile)
  • Verizon (fixed/mobile)

Learn More


EBB Support Center: 833.511.0311

9 am – 9 pm ET, 7 Days A Week


Download Flyer About the EBB Program

In English and Spanish