Digital Durham

Emergency Broadband Benefit (EBB) Program

A Federal Communications Commission (FCC) program that provides a temporary discount on monthly broadband bills for qualifying households.

If your household is eligible, you can receive:

Up to $50 a month discount on your broadband service and associated equipment rentals

A one-time discount of up to $100 for a laptop, tablet, or desktop computers (with a co-payment of more than $10but less than $50) where available

Only one monthly discount and one device discount is allowed per household.

Do You Qualify? Yes, If:

Your household experienced a substantial loss of income due to job loss or furlough since 2/29/20 and your household income in 2020 was the same or less than $99,000 for single filers or $198,000 for joint filers



You participate in ONE of these government benefit programs:

  • Lifeline
  • Supplemental Nutrition Assistance Program(SNAP)
  • Medicaid
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension and Survivors Benefit
  • Supplemental Security Income (SSI)
  • Free and Reduced Price Schools Lunch andBreakfast (2019-20 or 2020-21)
  • Federal Pell Grant (current award year)


Your income is at or below 135% of the federal poverty guidelines

3 Ways to Apply

1. Apply Online

Fill out the online application

2. Apply by Mail

Download and print an application

3. Apply Through a Company

Find a participating broadband provider

Participating Durham Providers

Providers marked with an * offer connected devices (laptop, desktop, ortablet), in addition to internet service discounts.

  • Access Wireless (mobile)
  • AT&T (fixed/mobile)
  • Boost Mobile (mobile)
  • Charter-Spectrum(fixed/mobile)
  • Frontier (fixed)
  • *Gen Mobile (mobile)
  • Good2go Mobile (mobile)
  • *human-I-T (mobile)
  • Metro by T-Mobile (mobile)
  • *PCs for People (mobile)
  • *Q Link Wireless (mobile)
  • *Selectel Wireless (mobile),
  • *T-Mobile (fixed/mobile),
  • *TracFone Wireless (mobile),
  • *TruConnect (mobile),
  • U.S. Cellular (mobile),
  • Verizon (fixed, mobile)

Learn More

EBB Support Center: 833.511.0311

9 am – 9 pm ET, 7 Days A Week

Download Flyer About the EBB Program

In English and Spanish